Here at Waterfeatures.com we hold a 14 day return policy so as long as the item is unused and in its original packaging, simply send back via a courier of your choice to our Warehouse in Manchester. Fill in the attached returns form and send back with your item quoting your order number as your reference.
A refund will then be processed within 14 days subject to the item being checked for damage / use and able to be returned to stock for resale.
Should you want to return because it is not working properly, please ensure you have followed the how to guides and checked the FAQ's before contacting us.
For more information on our returns policy please see our terms and conditions:
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