Please follow the following steps and should your feature still not work, please contact us by email with the full outcome.
When you plug the charger into the wall the green light should go on, Once this is green if you could plug the adapter into the yellow charging point of the back of the panel this should then turn red – which indicates it is charging. Once the panel is fully charged the adapter will go back to green at the wall. If you could then set this back up and fully submerge the pump within the water and press the on button on the back of the panel which will then go green. This will then work for 3 /4 hours as it is a pre-programmed timer.
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