Your order will be processed, picked packed and dispatched. The estimated dispatch date is displayed on each product page under the buy now button. If you purchased a product on back order, please visit the product page for current estimated arrival date. Unfortunately we can not guarantee a shipping date for back orders and standard orders. These dates are estimates only and given in good faith. We would suggest that you do not book installation until you have received your product.
Please leave us with a valid email address and mobile number when ordering and upon dispatch you will receive an email / (sometimes text depending on shipment method) with tracking details.
Please see guide on how to track your delivery.
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Tracking Number: 00000000000000 (14 numbers)
visit: https://www.dpdlocal.co.uk/index.jsp
(they will also text and send you an email with 1 hour delivery slot.)
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Tracking Number: 1F029..................
visit: https://www.royalmail.com/track-your-item#
(Please note with Royal Mail you can only track the item once a delivery attempt has been made.)
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Tracking Number: 0000000 (7 number 0 letters)
You will be called with 48 hours by the transport company. You can also track your pallet once it's left our warehouse (use your order number and postcode):
- Track my Pallet here
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